Student Information


Information and Forms

Information for Prospective Students Flyer

Access to Student Records Form

Appeals Form

Complaints Form

Student Withdrawal from Course Form

Ethical Use of AI Factsheet

Speaking with Your Trainer Factsheet

Work Placement Agreement Instructions Factsheet

Fees and Charges


Fees and Charges Policy

Refund Policy

Refund Request Form

Fee Schedule for accredited nationally recognised training 2025


Policies and Procedures

Access, Equity and Cultural Diversity Policy

Access to Student Records Policy

Access to Student Records Procedure

Assessment Policy

Code of Conduct for Trainers and Assessors

Continuous Improvement Policy

Child Safe Code of Conduct

Child Safe Statement of Commitment

Epidemic - Pandemic Policy

Language Literacy and Numeracy Policy

Plagiarism, Collusion and Cheating Policy


Privacy Policy

Reasonable Adjustment Policy

Reasonable Adjustment Procedure

Recognition of Australian Quality Framework Qualifications (Credit Transfer) Policy

Recognition of Prior Learning Policy

Student Complaints and Appeals Policy

Student Complaints and Appeals Procedure

Student Conduct in the Classroom

Student Enrolment Policy

Student Wellbeing Policy

Student Welfare Policy

Student Discipline Policy

Student Discipline Procedure

Student Work Placement Policy

Student Work Placement Procedure

Withdrawal Policy


Useful Links

Working With Children Check     http://www.workingwithchildren.vic.gov.au/

Unique Student Identifier (USI)     http://www.usi.gov.au/

Wellbeing Support


Click here to access out wellbeing support information.

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